RM Design Ltd, trading as Etiuum (“we”, “our”, “us”), is committed to protecting your personal data and complying with the UK General Data Protection Regulation (UK GDPR) and the EU General Data Protection Regulation (GDPR).

Data Controller
RM Design Ltd, registered in the United Kingdom is the data controller for all personal data collected via our website. We also process data within the European Union (Poland) as part of our production and order fulfilment process.

Data We Collect
We collect personal information you provide when placing an order, such as your name, billing and delivery address, email, phone number, and payment details (processed securely by our payment providers). We also collect technical data, including your IP address and browser information, and use cookies to improve our website functionality and performance.

How We Use Your Data
Your data is used to process and deliver your orders, manage returns, communicate with you, improve our services, and meet our legal obligations. We do not sell your personal data and only share it with trusted service providers (e.g., couriers, payment processors) who are GDPR-compliant.

Data Retention
We keep order-related data for as long as required by law, typically up to six years for tax and accounting purposes. Marketing data is retained until you withdraw your consent.

Cookies
We use cookies to operate our website, track usage via analytics, and improve your shopping experience. You can disable cookies in your browser settings, although some features may not function properly without them.

Your Rights
You have the right to access, correct, delete, restrict, or object to the processing of your personal data, as well as the right to data portability. You may withdraw your consent to marketing at any time. To exercise your rights, contact us at info@etiuum.com